Read and translate the dialogue.

2. Pronounce the following words correctly:

circumstances; procedure; nature; replacement; compensation; indemnity; surveyor; qualified; disinterested; scratched; jeopardised; reasonable; separately

3. Find in the list below the verbs close in meaning:

to damage; to agree; to inspect; to report; to spoil; to claim; to change; to demand; to survey; to state; to compensate; to replace; to indemnify; to settle

4. What do we call?

1) a person with special knowledge employed by an insurance company to examine and report on a proposed risk;

2) a demand made by an insured party on the insurer for payment under an insurance policy;

3) the description of loss of goods value caused by being broken or spoilt;

4) a payment to make good a loss;

5) to demand for compensation;

6) to lose a job.

5. Answer the following questions:

• 1) What is necessary to do if a consignee gets his goods damaged?
• 2) What are the essential steps of making an insurance claim?
• 3) Who is an insurance surveyor?
• 4) Why is it necessary to employ a surveyor?
• 5) What does the surveyor report on?
• 6) What can you demand of the sellers?
• 7) What can you do with damaged goods?
• 8) Why is it important to make a claim without delay?

6. Give English equivalents of:

a) договориться о чём-л.; предъявить иск страховой компании; вызвать страхового агента; выплачивать компенсацию; возмещать ущерб; выдвинуть требование о компенсации; делать что-л. незамедлительно; оспаривать иск в суде

b) по сниженной цене; при данных обстоятельствах; в хорошем состоянии; незаинтересованное лицо

7. Report the dialogue:

• a) on the part of an insurance agent;
• b) on the part of the consignee;
• c) on the part of the seller.