PROBLEM SOLVING

a) Discuss the importance that Mark McCormack attaches to saying nothing and pretending not to know something. What are the other main characteristics that he thinks are important in a good business person?

b) The following is a listof suggestions made in a survey tofind 'the most successful way to learn a language'. Discuss each one. Then vote to find which ones the class thinks are the three most successful ideas.

• Learn ten new words every day.

• Live in a country where the language is spoken.

• Learn songs in the language.

• Correspond with pen friendswhospeak the language.

• Always take your holidays in countries where the language is spoken.

• Watch as much TV as you can in the language.

• Spend three hours a day communicating in the language on the internet.

• Listen to tapes of the language while you sleep.

• Read a religious text in the language every day.

• Fall in love with someone who speaks the language.