Points) These are your notes of a telephone call from Mr Kittle. He has placed an order.

Call received From Order Action 12 January Mr Kittle, Demon Marketing, plc 500 A4 plastic wallets (300 clear, 100 yellow, 100 red) Delivery 15 February latest
Notes:4°/. discount (+ 2% if payment within 30 days). Confirm in writing.

• Write a letter to Mr Kittle confirming

— the phone call

— the order quantity

— the delivery date

— the discount.

• Write 50-60 words.

Dear Mr Kittle ---here is written confirm on your request from January 12 about 500 A4 plastic wallets (300 clear, 100 yellow, 100 red). The latest date you will get the order is February 15. We would like to inform you that you will get 4% discount for your order. In case we get written confirm from you that you will pay for within 30 days for the order, then we would like to provide you with the benefit of 2% discount extra. ------------------------------------------------------------------------- ---------------------------------------------------------------------------- Yours sincerely