1) Widgetry Ltd
6 Pine Estate, Westhornet, Bedfordshire,
2) Telephone 9017 23456 Telex X238 WID Fax 9017 67893
3) Michael Scott, Sales Manager,
Smith and Brown, Ltd,
Napier House,
North Mo1ton Street,
Oxbridge.
4) Your ref. MS/WID/15/88 Our ref. ST/MN/10/88
5) 31 January 1988
6) Dear Mr. Scott,
7) Thank you for your letter of 20 January, explaining that the super widgets, catalogue reference X-3908, are no longer available but that ST-1432, made to the same specifications but using a slightly different alloy, are now available instead.
8) Before I place a firm order I should like to see samples of the new super widgets. If the replacement is as good as you say it is, I shall certainly wish to reinstate the original order, but placing an order for the new items. Apart from anything else, I should prefer to
continue to deal with Smith and Brown, whose service has always been satisfactory in the past. But you will understand that I must safeguard Widgetry's interests and make sure that the quality is good.
9) I would be grateful if you could let me have a sample.
10) Yours sincerely, 11) Simon Thomas 12) Production Manager .
13) enc.