B) Complimentary Close

  British American
1. Formal or Routine Yours faithfully, Faithfully yours (Very) truly yours, Sincerely yours, Yours (very) truly
2. Informal Yours sincerely, Yours truly, Sincerely yours, Cordially yours
3. Personal Yours sincerely, Sincerely, (With) best wishes, Yours Sincerely yours, With kind regards, Sincerely, With best regards, Yours

 

The salutation dear madam is used when addressing both a married and a single woman. Dear Miss is never used as a salutation. Such salutations as Sir or Madam (without the word Dear) are very formal and you shouldn’t use them often. If you know a person, you may use informal salutations such as Dear Mr. Brown or Dear Miss Smith.

American formal and informal salutations end with a colon.

Bear in mind (ïîìíèòå) that the most formal (official) complimentary closes are Yours faithfully (Yours truly). Yours sincerely expresses friendliness and informality.