Ex.12 Read and translate. - раздел Образование, UNIT 1 Phonetics. Ca: Good Morning Madam, Welcome On Board. Can I See Your Boarding Pass, Pleas...
CA: Good morning madam, welcome on board. Can I see your boarding pass, please?
Woman: Yes…here you are.
CA: 27G…Go to the next cabin and then turn right. You’ll see the seat numbers on the overhead bins. My colleague will show you where your seat is.
Woman: Thank you.
CA: Hello madam…welcome on board. Are you together? Turn right here and go to the cabin. You’ll find your seats at the front of the cabin, in the middle section. ….Hello, how are you today, sir? May I check your boarding pass?
CA: Can I help you, madam? Seat number 17D. Yes, come this way. Yours is the aisle seat just here.
Woman: An aisle seat? I specifically asked for a window seat.
CA: Did you? I’m sorry. You’ve been given an aisle seat. Did you request a window seat at check-in?
Woman: Yes….I told her I can’t fly if I can’t have a seat by the window. She assured me I have a window seat.
CA: Oh dear, I’m really sorry about this. But don’t worry, the flight isn’t full today and I’m sure I can sort out a window seat for you. Would you mind just taking this seat until I check the passenger list? It will take a couple of minutes.
Woman: Are you sure? I don’t want to stay here for the flight.
CA: Don’t worry. I’ll be back here in a moment with a better seat for you, madam.
CA1: Everything all right, Jenny?
CA2: Yes, fine. Nearly all the passengers are on board now….Hello sir, you are in row 11. Let me see, madam. Yes, this way, on the left, 8D – it’s the aisle seat.
CA1: I need a window seat for the passenger. Do you have the passenger list?
CA2: Yes, I’ve got it. Here, have a look.
CA1: Great – there’s a window seat free in 15A. Would you mind if I give it to my passenger?
CA2: No problem. You go ahead. I’ll carry on greeting the remaining passengers. …Hello, welcome on board. Are you together?
CA: Hello, madam. I’ve got a window seat for you in 15A. It’s just a couple rows in front. Would that be OK for you?
Woman: Any window seat will be fine, thank you.
CA: Do you need any help with your bags?
Woman: Oh, thank you. Could you take this for me….
CA: Follow me.
Woman: Thank you very much, I really appreciate it.
CA: No problem at all. My name is Jenny. If you need anything during the flight, I’ll be happy to help you. I hope you’ll enjoy your flight.
Woman: Thank you, Jenny.
UNIT 3
Ex.1 Study the sentences. What would you say in the following situations:
- the passengers need help to put their hand luggage in the overhead bins;
- the passengers are getting aboard;
- the old woman can’t find her seat;
- the passenger took the occupied seat;
- a young woman with a baby needs another seat;
- a young man left his hand luggage in the aisle;
- you got to know that a passenger has a birthday today;
- a passenger is angry because he has been waiting for you for 15 minutes;
- you want to ask a passenger to change his seat;
- you heard a passenger’s name, but you are not sure;
- a passenger wants to light a cigarette on board;
- a passenger is very tired and complaints that the flight is too long;
- you saw an opened tray-table before landing;
- the passenger doesn’t know how to recline the backrest;
- the passenger asks you to show him the way to the lavatory;
Ex Read in English... magazines students specialists books miles kilometres roubles on...
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Ex.12 Read and translate.
Что будем делать с полученным материалом:
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Phonetics.
Слог оканчивается на гласную
Слог оканчивается на согласную
Гласная + r + согласная
Гласная + r + гл
Ex.1 Read and translate.
Cabin attendants’ duties before take-off.
The passenger cabin is divided into several areas for pre-flight checks and there is a CA responsible for each area. The CAs complete the check us
A day in the life.
03.30 a.m. Good morning!
My alarm is ringing…already…and it’s time to get up for my flight to Tenerife, which is due to leave at 07.00 sharp. I get ready, put on my uniform and make sure I
Ex.3 Read and translate.
Before the flight.
It is the terminal of the international airport. Passengers are arriving and departing. Airplanes are landing and taking off. Passengers are going upstairs and downstair
Ex.5 Read and translate the dialogues.
Paola: Hi, are on the flight to Boston at 10:20?
Tom: Yes, I am. Are you on the same flight?
Paola: Yeah! My name is Paola, by the way.
Tom: Hi Paola, I’m Tom. It’s nice
Translate into English.
1. Какой у вас номер рейса?
2. Какой у вас номер выхода на посадку?
3. Могу ли я взять ваш стакан на время взлёта?
4. Приносим свои извинения/ мы сожалеем, но рейс задерж
Phonetics.
g
- перед e, i, y general religious lounge gin
Исключения: get girl give begin
go
Ex.1 Match the following words.
Baggage desk
Booking number
Flight bridge
Hand office
Shuttle lounge
Telescopic claim
Transit luggage
Waiting bus
Imperative – Повелительное наклонение.
Повелительное наклонение выражает команду, приказ, просьбу, предложение.
Show me your boarding pass, please!
Take care!
Take your seats, please!
Более веж
Ex.6 Read and translate.
Baggage.
Baggage – is a passenger’s personal property that he takes with him in a trip. The British term for baggage is luggage. Baggage can be divided into 3 categories: hand luggage, whi
Ex.11 Read and translate.
Cabin attendants’ duties.
Flights start at the airport with the captain’s briefing. The captain is informed of the weather conditions and the passengers.
The crew members are also
Translate into English
1.Бортпроводники помогут Вам.
2.Застегните ремни безопасности.
3.Вы можете расстегнуть ремни безопасности.
4.Ваш откидной столик расположен в спинке кресла.
5.По
Ex.5 Read and translate.
1.Извините, но в целях Вашей безопасности запрещено размещать ручную кладь в проходах между рядами.
2.Закройте багажную полку до щелчка.
3.Багажные полки предназначены для верхней
Ex.7 Read and translate.
THE GALLEY
The galley is designed for cooking hot meals and cold starters and for drink and fruit storage. It is provided with metal containers for food, electric boilers, heating ovens. T
Ex.9 Read and translate.
TOILET TROUBLES FOR CATHAY
Toilets on plans, especially on long-haul flights, are often the subject of complaints by the travelling public. They say they are often dirty, uncared, not clea
Ex.10 Read and translate.
THE FLIGHT CREW
The flight crew are the men and the women who work in an aircraft when it is flying from one city to another. They can be divided into two groups – those who fly the aircra
Ex.11 Read and translate.
Purser: Jenny, Mrs Lenchik needs a baby-cot for her baby after take-off. Could you look after her?
CA: Certainly. Welcome on board, Mrs Lenchik. My name is Jenny and I’ll be looking after
Ex.6 Read and translate.
CA: What can I do for you?
Woman: My headphone set is out of order.
CA: Let me change it. I’ll be back in a few minutes.
CA: Is everything all right, mada
Ex.7 Read and translate the dialogues.
C – captain, CP – co pilot, P – purser
C: What was that? This isn’t right!
CP: What’s happened?
C: Three circuit breakers have tripped. They’re sho
Ex.9 Read and translate.
Airline accidents are very rear and fatal accidents even more so. In 2010 the Polish President and many top public figures died when their jet crashed en route to a war memorial service in Russia.
Ex.10 Read and translate.
Ted: Ladies and gentlemen, the captain switched on the “Fasten Seat Belts” sign. Please, return immediately to your seats and fasten your seatbelts. Due to air turbulence, all in-flight service is
Ex.2 Translate into English.
1.Могу я Вам помочь с коляской?
2. Позвольте мне поместить Вашу коляску в гардеробе для Вашего удобства.
3.Позвольте мне сложить Вашу коляску. Вы можете разместить её в гардеробе.
Ex.3 Read and translate.
SOME HELPFUL ADVICE
How can we create the right atmosphere with passengers? There are many ways. Show the passenger a nice warm smile. The passenger must know you, believe you, like you. Y
Ex.5 Fill in the articles where necessary.
1. We are arriving in …. Moscow in 20 minutes.
2. We have a big choice of newspapers, such as …Times and …Daily Mail.
3. The estimated time of arrival at … Domodedovo airport is 3
Ex.1 Read the captain’s announcement.
Ladies and gentlemen, this is your captain in speaking. We have a technical problem and for everyone’s safety we have decided to land in the next 20 minutes at the nearest airport. The landing shou
Ex.4 Read and translate.
What’s this? – This is my bag.
What are these? – These are my bags.
What’s that? – That’s my bag.
What are those? – Those are my bags.
This is your seat. – These
Ex.5 Read and translate.
THE WEATHER AND FLYING CONDITIONS
The flying conditions are greatly influenced by the weather. The weather is different all the year round. What is the weather like in spring? In early spr
Ex.8 Translate into English.
1.Скорость ветра составляет 5 метров в секунду.
2.Идёт дождь.
3.Идёт снег.
4.Гроза закончилась.
5.Небо ясное.
6.Небо покрыто облаками.
7.Темпер
Read and translate in English.
1.Что бы Вы предпочли?
2.Что бы Вы порекомендовали?
3. Вы голодны?
4. Вы бы хотели что-нибудь ещё?
5. Что сегодня в меню?
6. Я принесу Вам сейчас меню.
Ex.3 Read and translate the text.
MEALS
We have three meals a day: breakfast in the morning, lunch between 1 and 3 p.m. and dinner in the evening. We must cook our food. We boil eggs, meat, fish, vegetables, water, milk. W
Ex.4 Read and translate the flight menu card.
Continental breakfast and lunch
Breakfast
Orange juice, yoghurt, fresh fruit appetizer of seasonal fruit, a wheat roll served with butter and
Ex.1 Translate into English.
1. Могу я преложить Вам напиток?
2. Какие виды напитков у Вас есть?
3. Что Вы желаете выпить чай или кофе?
4. Что бы Вы предпочли крепкий или слабый чай?
5. Жела
Ex. 2 Match the words.
Amber
Diamond
Emerald
Garnet
Opal
Pearl
Ruby
Sapphire
Topaz
Опал
Сапфир
Янтарь
Жемчуг
Бриллиант
Рубин
Гранат
Изумруд
Топаз
Ex.5 Read and translate the dialogues.
CA: Perfumes, gifts, chocolates, alcohol, toys….
Man: Yes, please.
CA: What can I get for you, sir?
Man: I’m looking for a light perfume for my daughter’s birthday.
Ex.1 Read and translate the dialogues.
CA: ….what about the children?
Woman: Do you have children’s meal on board?
CA: We do have pre-ordered special children’s meal for passengers who have booked in advance. Did you b
Ex. 3 Translate into English
1.Спасибо за покупку.
2.Мы приглашаем Вас совершить покупку в нашем магазине беспошлинной торговли.
3. У нас широкий выбор товаров по приемлимым ценам.
4. Каталог товаров
Ex.4 Read and translate.
Is there a doctor on board?
You are midway through a routine flight, when suddenly a passenger collapses clutching his chest and struggling to breathe. This is one of the situations that c
Ex.1 Read and translate.
MEDICAL SERVICE
The crew members and the CAs when flying abroad must have a special document which is called “International Certificate of Vaccination”. This is to certify that a person ha
Ex.3 Translate into English.
1. Пожалуйста, выпейте капли.
2. У меня кружится голова.
3. Мне жарко/холодно.
4. Расслабтесь, успойкойтесь.
5. Закапайте по 2 капли в каждую ноздрю.
6.
Ex.5 (Listening 2.7) Listen and translate sentence by sentence.
Why can’t you open the window and give us some air? If the captain’s in the loo, who’s driving this thing? Flight attendants are routinely asked the silliest questions and hear the most ridic
UNIT 11
Ex.1 As a CA you must respond positively to complaints. First, look at three complaints during the meal service. What would you say to reply to these passengers?
1. Excuse
Ex.3 Read and translate.
Incidents of unruly and disruptive behaviour by passengers on board an aircraft appear to be increasing. It is sometimes referred to as “air rage”. It can be also defined as any behaviour on board
Ex.5 Read and translate the dialogue.
C – Captain, CP – Co-pilot, CA – Cabin Attendant, T – Tokyo Ground Service, I – Inchon Ground Service
CP: What’s going on?
C: It sounds like someone trying to get in. Ca
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