Ex.5 Read and translate the dialogue. - раздел Образование, UNIT 1 Phonetics. C – Captain, Cp – Co-Pilot, Ca – Cabin Attendant, T – Tokyo Ground Service...
C – Captain, CP – Co-pilot, CA – Cabin Attendant, T – Tokyo Ground Service, I – Inchon Ground Service
CP: What’s going on?
C: It sounds like someone trying to get in. Can you look on the video?
CP: OK…I can see him. The CAs struggling to restrain him. Oh…he’s hit one of the attendants.
C: OK, notify Centre.
CP: Centre. We might have a problem here. Flight 547.
T: Flight 547.
CP: It looks like they’ve forced him to the ground and got the cuffs on him.
CA: We have a problem back here with a violent passenger. We have restrained him, but he is still struggling.
CP: Is he drunk?
CA: I don’t think so, but he’s very agitated and abusive, He said we were in danger and he had to fly the plane. It must be a mental health problem.
CP: Is anyone hurt?
CA: No, we’re OK. What do you want us to do with him.
CP: Secure him, away from the other passengers if you can. Get someone to stay with him until we land.
C: Right, contact the ground service and tell them that we’ve got an unruly passenger. Request a diversion to the nearest suitable airfield. Have medical and security there to meet us.
CP: Centre. Flight 547. A passenger has attempted to enter the flight deck. He also attacked the cabin crew. There are injuries. We have restrained him but we need to get him off the plane as soon as possible.
T: Flight 547. Understand you have an unlawful interference. Please say fuel and persons on board.
CP: Er…178 persons and four hours of fuel remaining. Can we descend to the nearest available aerodrome? We’ll need medical and security services ready. Flight 547.
T: Flight 547. You are approaching Korean airspace. Contact Inchon Ground Service. I’ll advise them of your situation and pass on your request.
Hello, this is Tokyo Ground Service here. We have a problem with the flight 547, we expect it in your airspace.
I: What’s the problem?
T: We had a report from the flight crew. They said a passenger had attempted to enter the flight deck. The first officer said that the crew had restrained him, but believed he was still a threat.
I: Are there any injured persons?
T: The crew told me there were injuries, but they didn’t give details.
I: Did they state intentions?
T: They asked if they could descend to the nearest aerodrome, and they said they’d need medical and security services ready.
I: Thank you. Leave it with us.
Все темы данного раздела:
Phonetics.
Слог оканчивается на гласную
Слог оканчивается на согласную
Гласная + r + согласная
Гласная + r + гл
Ex.1 Read and translate.
Cabin attendants’ duties before take-off.
The passenger cabin is divided into several areas for pre-flight checks and there is a CA responsible for each area. The CAs complete the check us
ТЕМА: ЧИСЛИТЕЛЬНЫЕ (порядковые и количественные).
- Порядковые числительные употребляются с определённым артиклем "the". Например, "the first" (первый), "the sixth" (шестой).
-
A day in the life.
03.30 a.m. Good morning!
My alarm is ringing…already…and it’s time to get up for my flight to Tenerife, which is due to leave at 07.00 sharp. I get ready, put on my uniform and make sure I
Ex.3 Read and translate.
Before the flight.
It is the terminal of the international airport. Passengers are arriving and departing. Airplanes are landing and taking off. Passengers are going upstairs and downstair
Ex.5 Read and translate the dialogues.
Paola: Hi, are on the flight to Boston at 10:20?
Tom: Yes, I am. Are you on the same flight?
Paola: Yeah! My name is Paola, by the way.
Tom: Hi Paola, I’m Tom. It’s nice
Translate into English.
1. Какой у вас номер рейса?
2. Какой у вас номер выхода на посадку?
3. Могу ли я взять ваш стакан на время взлёта?
4. Приносим свои извинения/ мы сожалеем, но рейс задерж
Phonetics.
g
- перед e, i, y general religious lounge gin
Исключения: get girl give begin
go
Ex.1 Match the following words.
Baggage desk
Booking number
Flight bridge
Hand office
Shuttle lounge
Telescopic claim
Transit luggage
Waiting bus
Imperative – Повелительное наклонение.
Повелительное наклонение выражает команду, приказ, просьбу, предложение.
Show me your boarding pass, please!
Take care!
Take your seats, please!
Более веж
Ex.6 Read and translate.
Baggage.
Baggage – is a passenger’s personal property that he takes with him in a trip. The British term for baggage is luggage. Baggage can be divided into 3 categories: hand luggage, whi
Ex.11 Read and translate.
Cabin attendants’ duties.
Flights start at the airport with the captain’s briefing. The captain is informed of the weather conditions and the passengers.
The crew members are also
Translate into English
1.Бортпроводники помогут Вам.
2.Застегните ремни безопасности.
3.Вы можете расстегнуть ремни безопасности.
4.Ваш откидной столик расположен в спинке кресла.
5.По
Ex.12 Read and translate.
CA: Good morning madam, welcome on board. Can I see your boarding pass, please?
Woman: Yes…here you are.
CA: 27G…Go to the next cabin and then turn right. You’ll see the seat numb
Ex.5 Read and translate.
1.Извините, но в целях Вашей безопасности запрещено размещать ручную кладь в проходах между рядами.
2.Закройте багажную полку до щелчка.
3.Багажные полки предназначены для верхней
Ex.6 Listen to three short announcements from short – haul flights and fill in the missing words.
1. Ladies and gentlemen, boys and girls, it’s great to have you on ________. The ________ sign is off, but please don’t leave your seats __________ you have to. This is only a short ___________ and
Ex.7 Read and translate.
THE GALLEY
The galley is designed for cooking hot meals and cold starters and for drink and fruit storage. It is provided with metal containers for food, electric boilers, heating ovens. T
Ex.9 Read and translate.
TOILET TROUBLES FOR CATHAY
Toilets on plans, especially on long-haul flights, are often the subject of complaints by the travelling public. They say they are often dirty, uncared, not clea
Ex.10 Read and translate.
THE FLIGHT CREW
The flight crew are the men and the women who work in an aircraft when it is flying from one city to another. They can be divided into two groups – those who fly the aircra
Ex.11 Read and translate.
Purser: Jenny, Mrs Lenchik needs a baby-cot for her baby after take-off. Could you look after her?
CA: Certainly. Welcome on board, Mrs Lenchik. My name is Jenny and I’ll be looking after
Ex.6 Read and translate.
CA: What can I do for you?
Woman: My headphone set is out of order.
CA: Let me change it. I’ll be back in a few minutes.
CA: Is everything all right, mada
Ex.7 Read and translate the dialogues.
C – captain, CP – co pilot, P – purser
C: What was that? This isn’t right!
CP: What’s happened?
C: Three circuit breakers have tripped. They’re sho
Ex.9 Read and translate.
Airline accidents are very rear and fatal accidents even more so. In 2010 the Polish President and many top public figures died when their jet crashed en route to a war memorial service in Russia.
Ex.10 Read and translate.
Ted: Ladies and gentlemen, the captain switched on the “Fasten Seat Belts” sign. Please, return immediately to your seats and fasten your seatbelts. Due to air turbulence, all in-flight service is
Ex.2 Translate into English.
1.Могу я Вам помочь с коляской?
2. Позвольте мне поместить Вашу коляску в гардеробе для Вашего удобства.
3.Позвольте мне сложить Вашу коляску. Вы можете разместить её в гардеробе.
Ex.3 Read and translate.
SOME HELPFUL ADVICE
How can we create the right atmosphere with passengers? There are many ways. Show the passenger a nice warm smile. The passenger must know you, believe you, like you. Y
Ex.5 Fill in the articles where necessary.
1. We are arriving in …. Moscow in 20 minutes.
2. We have a big choice of newspapers, such as …Times and …Daily Mail.
3. The estimated time of arrival at … Domodedovo airport is 3
Ex.1 Read the captain’s announcement.
Ladies and gentlemen, this is your captain in speaking. We have a technical problem and for everyone’s safety we have decided to land in the next 20 minutes at the nearest airport. The landing shou
Ex.4 Read and translate.
What’s this? – This is my bag.
What are these? – These are my bags.
What’s that? – That’s my bag.
What are those? – Those are my bags.
This is your seat. – These
Ex.5 Read and translate.
THE WEATHER AND FLYING CONDITIONS
The flying conditions are greatly influenced by the weather. The weather is different all the year round. What is the weather like in spring? In early spr
Ex.6 Rearrange the letters to match the definitions.
icgnian invisible slippery surface that can form on the runway in cold weather
bpumy (used about a flight) uncomfortable because of bad we
Ex.8 Translate into English.
1.Скорость ветра составляет 5 метров в секунду.
2.Идёт дождь.
3.Идёт снег.
4.Гроза закончилась.
5.Небо ясное.
6.Небо покрыто облаками.
7.Темпер
Read and translate in English.
1.Что бы Вы предпочли?
2.Что бы Вы порекомендовали?
3. Вы голодны?
4. Вы бы хотели что-нибудь ещё?
5. Что сегодня в меню?
6. Я принесу Вам сейчас меню.
Ex.3 Read and translate the text.
MEALS
We have three meals a day: breakfast in the morning, lunch between 1 and 3 p.m. and dinner in the evening. We must cook our food. We boil eggs, meat, fish, vegetables, water, milk. W
Ex.4 Read and translate the flight menu card.
Continental breakfast and lunch
Breakfast
Orange juice, yoghurt, fresh fruit appetizer of seasonal fruit, a wheat roll served with butter and
Ex.1 Translate into English.
1. Могу я преложить Вам напиток?
2. Какие виды напитков у Вас есть?
3. Что Вы желаете выпить чай или кофе?
4. Что бы Вы предпочли крепкий или слабый чай?
5. Жела
Ex. 2 Match the words.
Amber
Diamond
Emerald
Garnet
Opal
Pearl
Ruby
Sapphire
Topaz
Опал
Сапфир
Янтарь
Жемчуг
Бриллиант
Рубин
Гранат
Изумруд
Топаз
Ex.5 Read and translate the dialogues.
CA: Perfumes, gifts, chocolates, alcohol, toys….
Man: Yes, please.
CA: What can I get for you, sir?
Man: I’m looking for a light perfume for my daughter’s birthday.
Ex.6 Listening (15). Listen to the conversations and write them down.
The perfume costs 41 dollars.
The scarves are 72 dollars each.
41 plus 72 makes 113 dollars.
4 times 8 equals 32.
A hundred dollar minus 85 – that’s 15 dollars cha
Ex.1 Read and translate the dialogues.
CA: ….what about the children?
Woman: Do you have children’s meal on board?
CA: We do have pre-ordered special children’s meal for passengers who have booked in advance. Did you b
Ex. 3 Translate into English
1.Спасибо за покупку.
2.Мы приглашаем Вас совершить покупку в нашем магазине беспошлинной торговли.
3. У нас широкий выбор товаров по приемлимым ценам.
4. Каталог товаров
Ex.4 Read and translate.
Is there a doctor on board?
You are midway through a routine flight, when suddenly a passenger collapses clutching his chest and struggling to breathe. This is one of the situations that c
Ex.5 Match the words in bold in the text with a definition below.
1. the tubes in the body that we breathe through _______________
2. a sudden attack of an illness _______________
3. a box containing emergency medical supplies _______________
Ex.9 Complete the sentences 1-10 with the words from the box.
adrenaline antihistamine aspirin bandage CPR defibrillator EpiPen inhaler plaster splint
1. A ___________ is a long thin piece of
Ex.1 Read and translate.
MEDICAL SERVICE
The crew members and the CAs when flying abroad must have a special document which is called “International Certificate of Vaccination”. This is to certify that a person ha
Ex.3 Translate into English.
1. Пожалуйста, выпейте капли.
2. У меня кружится голова.
3. Мне жарко/холодно.
4. Расслабтесь, успойкойтесь.
5. Закапайте по 2 капли в каждую ноздрю.
6.
Ex.5 (Listening 2.7) Listen and translate sentence by sentence.
Why can’t you open the window and give us some air? If the captain’s in the loo, who’s driving this thing? Flight attendants are routinely asked the silliest questions and hear the most ridic
UNIT 11
Ex.1 As a CA you must respond positively to complaints. First, look at three complaints during the meal service. What would you say to reply to these passengers?
1. Excuse
Ex.3 Read and translate.
Incidents of unruly and disruptive behaviour by passengers on board an aircraft appear to be increasing. It is sometimes referred to as “air rage”. It can be also defined as any behaviour on board
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