Ex.5 Match the words in bold in the text with a definition below.

Все темы данного раздела:

Phonetics.
    Слог оканчивается на гласную Слог оканчивается на согласную Гласная + r + согласная Гласная + r + гл

Ex.1 Read and translate.
Cabin attendants’ duties before take-off. The passenger cabin is divided into several areas for pre-flight checks and there is a CA responsible for each area. The CAs complete the check us

ТЕМА: ЧИСЛИТЕЛЬНЫЕ (порядковые и количественные).
  - Порядковые числительные употребляются с определённым артиклем "the". Например, "the first" (первый), "the sixth" (шестой). -

A day in the life.
03.30 a.m. Good morning! My alarm is ringing…already…and it’s time to get up for my flight to Tenerife, which is due to leave at 07.00 sharp. I get ready, put on my uniform and make sure I

Ex.3 Read and translate.
Before the flight. It is the terminal of the international airport. Passengers are arriving and departing. Airplanes are landing and taking off. Passengers are going upstairs and downstair

Ex.5 Read and translate the dialogues.
Paola: Hi, are on the flight to Boston at 10:20? Tom: Yes, I am. Are you on the same flight? Paola: Yeah! My name is Paola, by the way. Tom: Hi Paola, I’m Tom. It’s nice

Translate into English.
1. Какой у вас номер рейса? 2. Какой у вас номер выхода на посадку? 3. Могу ли я взять ваш стакан на время взлёта? 4. Приносим свои извинения/ мы сожалеем, но рейс задерж

Phonetics.
g   - перед e, i, y general religious lounge gin Исключения: get girl give begin   go

Ex.1 Match the following words.
Baggage desk Booking number Flight bridge Hand office Shuttle lounge Telescopic claim Transit luggage Waiting bus  

Imperative – Повелительное наклонение.
Повелительное наклонение выражает команду, приказ, просьбу, предложение. Show me your boarding pass, please! Take care! Take your seats, please! Более веж

Ex.6 Read and translate.
Baggage. Baggage – is a passenger’s personal property that he takes with him in a trip. The British term for baggage is luggage. Baggage can be divided into 3 categories: hand luggage, whi

Ex.11 Read and translate.
Cabin attendants’ duties. Flights start at the airport with the captain’s briefing. The captain is informed of the weather conditions and the passengers. The crew members are also

Translate into English
1.Бортпроводники помогут Вам. 2.Застегните ремни безопасности. 3.Вы можете расстегнуть ремни безопасности. 4.Ваш откидной столик расположен в спинке кресла. 5.По

Ex.12 Read and translate.
CA: Good morning madam, welcome on board. Can I see your boarding pass, please? Woman: Yes…here you are. CA: 27G…Go to the next cabin and then turn right. You’ll see the seat numb

Ex.5 Read and translate.
1.Извините, но в целях Вашей безопасности запрещено размещать ручную кладь в проходах между рядами. 2.Закройте багажную полку до щелчка. 3.Багажные полки предназначены для верхней

Ex.6 Listen to three short announcements from short – haul flights and fill in the missing words.
1. Ladies and gentlemen, boys and girls, it’s great to have you on ________. The ________ sign is off, but please don’t leave your seats __________ you have to. This is only a short ___________ and

Ex.7 Read and translate.
THE GALLEY The galley is designed for cooking hot meals and cold starters and for drink and fruit storage. It is provided with metal containers for food, electric boilers, heating ovens. T

Ex.9 Read and translate.
TOILET TROUBLES FOR CATHAY Toilets on plans, especially on long-haul flights, are often the subject of complaints by the travelling public. They say they are often dirty, uncared, not clea

Ex.10 Read and translate.
THE FLIGHT CREW The flight crew are the men and the women who work in an aircraft when it is flying from one city to another. They can be divided into two groups – those who fly the aircra

Ex.11 Read and translate.
Purser: Jenny, Mrs Lenchik needs a baby-cot for her baby after take-off. Could you look after her? CA: Certainly. Welcome on board, Mrs Lenchik. My name is Jenny and I’ll be looking after

Ex.6 Read and translate.
CA: What can I do for you? Woman: My headphone set is out of order. CA: Let me change it. I’ll be back in a few minutes.   CA: Is everything all right, mada

Ex.7 Read and translate the dialogues.
  C – captain, CP – co pilot, P – purser C: What was that? This isn’t right! CP: What’s happened? C: Three circuit breakers have tripped. They’re sho

Ex.9 Read and translate.
Airline accidents are very rear and fatal accidents even more so. In 2010 the Polish President and many top public figures died when their jet crashed en route to a war memorial service in Russia.

Ex.10 Read and translate.
Ted: Ladies and gentlemen, the captain switched on the “Fasten Seat Belts” sign. Please, return immediately to your seats and fasten your seatbelts. Due to air turbulence, all in-flight service is

Ex.2 Translate into English.
1.Могу я Вам помочь с коляской? 2. Позвольте мне поместить Вашу коляску в гардеробе для Вашего удобства. 3.Позвольте мне сложить Вашу коляску. Вы можете разместить её в гардеробе.

Ex.3 Read and translate.
SOME HELPFUL ADVICE How can we create the right atmosphere with passengers? There are many ways. Show the passenger a nice warm smile. The passenger must know you, believe you, like you. Y

Ex.5 Fill in the articles where necessary.
1. We are arriving in …. Moscow in 20 minutes. 2. We have a big choice of newspapers, such as …Times and …Daily Mail. 3. The estimated time of arrival at … Domodedovo airport is 3

Ex.1 Read the captain’s announcement.
Ladies and gentlemen, this is your captain in speaking. We have a technical problem and for everyone’s safety we have decided to land in the next 20 minutes at the nearest airport. The landing shou

Ex.4 Read and translate.
What’s this? – This is my bag. What are these? – These are my bags. What’s that? – That’s my bag. What are those? – Those are my bags. This is your seat. – These

Ex.5 Read and translate.
THE WEATHER AND FLYING CONDITIONS The flying conditions are greatly influenced by the weather. The weather is different all the year round. What is the weather like in spring? In early spr

Ex.6 Rearrange the letters to match the definitions.
  icgnian invisible slippery surface that can form on the runway in cold weather bpumy (used about a flight) uncomfortable because of bad we

Ex.8 Translate into English.
1.Скорость ветра составляет 5 метров в секунду. 2.Идёт дождь. 3.Идёт снег. 4.Гроза закончилась. 5.Небо ясное. 6.Небо покрыто облаками. 7.Темпер

Read and translate in English.
1.Что бы Вы предпочли? 2.Что бы Вы порекомендовали? 3. Вы голодны? 4. Вы бы хотели что-нибудь ещё? 5. Что сегодня в меню? 6. Я принесу Вам сейчас меню.

Ex.3 Read and translate the text.
MEALS We have three meals a day: breakfast in the morning, lunch between 1 and 3 p.m. and dinner in the evening. We must cook our food. We boil eggs, meat, fish, vegetables, water, milk. W

Ex.4 Read and translate the flight menu card.
  Continental breakfast and lunch   Breakfast Orange juice, yoghurt, fresh fruit appetizer of seasonal fruit, a wheat roll served with butter and

Ex.1 Translate into English.
1. Могу я преложить Вам напиток? 2. Какие виды напитков у Вас есть? 3. Что Вы желаете выпить чай или кофе? 4. Что бы Вы предпочли крепкий или слабый чай? 5. Жела

Ex. 2 Match the words.
Amber Diamond Emerald Garnet Opal Pearl Ruby Sapphire Topaz Опал Сапфир Янтарь Жемчуг Бриллиант Рубин Гранат Изумруд Топаз

Ex.5 Read and translate the dialogues.
CA: Perfumes, gifts, chocolates, alcohol, toys…. Man: Yes, please. CA: What can I get for you, sir? Man: I’m looking for a light perfume for my daughter’s birthday.

Ex.6 Listening (15). Listen to the conversations and write them down.
The perfume costs 41 dollars. The scarves are 72 dollars each. 41 plus 72 makes 113 dollars. 4 times 8 equals 32. A hundred dollar minus 85 – that’s 15 dollars cha

Ex.1 Read and translate the dialogues.
CA: ….what about the children? Woman: Do you have children’s meal on board? CA: We do have pre-ordered special children’s meal for passengers who have booked in advance. Did you b

Ex. 3 Translate into English
1.Спасибо за покупку. 2.Мы приглашаем Вас совершить покупку в нашем магазине беспошлинной торговли. 3. У нас широкий выбор товаров по приемлимым ценам. 4. Каталог товаров

Ex.4 Read and translate.
Is there a doctor on board? You are midway through a routine flight, when suddenly a passenger collapses clutching his chest and struggling to breathe. This is one of the situations that c

Ex.9 Complete the sentences 1-10 with the words from the box.
adrenaline antihistamine aspirin bandage CPR defibrillator EpiPen inhaler plaster splint   1. A ___________ is a long thin piece of

Ex.1 Read and translate.
MEDICAL SERVICE The crew members and the CAs when flying abroad must have a special document which is called “International Certificate of Vaccination”. This is to certify that a person ha

Ex.3 Translate into English.
1. Пожалуйста, выпейте капли. 2. У меня кружится голова. 3. Мне жарко/холодно. 4. Расслабтесь, успойкойтесь. 5. Закапайте по 2 капли в каждую ноздрю. 6.

Ex.5 (Listening 2.7) Listen and translate sentence by sentence.
Why can’t you open the window and give us some air? If the captain’s in the loo, who’s driving this thing? Flight attendants are routinely asked the silliest questions and hear the most ridic

UNIT 11
Ex.1 As a CA you must respond positively to complaints. First, look at three complaints during the meal service. What would you say to reply to these passengers? 1. Excuse

Ex.3 Read and translate.
Incidents of unruly and disruptive behaviour by passengers on board an aircraft appear to be increasing. It is sometimes referred to as “air rage”. It can be also defined as any behaviour on board

Ex.5 Read and translate the dialogue.
C – Captain, CP – Co-pilot, CA – Cabin Attendant, T – Tokyo Ground Service, I – Inchon Ground Service CP: What’s going on? C: It sounds like someone trying to get in. Ca